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Submit a Dispute

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Freelancer / Client
Logo redesign payment dispute -- $2,000 withheld
Sarah Thompson
sarah@sarahdesigns.co
Not provided
Email
Mike Chen
mike@chenstartups.com
+1-555-0147
checkout.stripe.com/pay
$19.99 MediatorAI -- Dispute Resolution
sarah@sarahdesigns.co
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Sarah Thompson
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mediate.ai/case/MED-2025-0042/agreement
MEDIATION AGREEMENT

Case MED-2025-0042

Sarah Thompson & Mike Chen

Terms of Resolution

  1. Sarah Thompson ("Designer") will make targeted revisions to the logo deliverables, specifically addressing color palette, typeface selection, and icon design per Mike Chen's feedback.
  2. Mike Chen ("Client") will pay a total of $1,700 in two installments:
    • $850 due within 3 business days of signing
    • $850 due upon approval of revised deliverables
  3. Designer will deliver revised files within 10 business days of first payment.
  4. All source files (AI, EPS, SVG, PNG) released upon final payment.
  5. Both parties agree this resolves all claims related to the original contract.
Sarah Thompson
Mike Chen
Facilitated by MediatorAI Generated January 23, 2025
mediate.ai/case/MED-2025-0042

Case MED-2025-0042

Active

Parties

S
Sarah Thompson
sarah@sarahdesigns.co
Initiator
Email
M
Mike Chen
mike@chenstartups.com
Respondent
SMS

Activity Log

9:41
< MediatorAI i
Case MED-2025-0042 Active

Parties

S
Sarah Thompson
Initiator (Designer)
Channel: Email
M
Mike Chen
Respondent (Client)
Channel: SMS

Mediation Stage

Intake
Invitation
Opening Statements
Issue Identification
Negotiation
Resolution

Sentiment

Sarah
Mike
i